City Property Services is one of Australia’s most accredited commercial cleaning companies and one of the few with triple certifications across quality management, environmental responsibility and workplace health and safety excellence.

Our unwavering commitment to customer satisfaction, continuous improvement and excellence of service is at the heart of everything we do. In turn, we invest in technology, processes and training to ensure we continuously meet numerous accreditation requirements.

Quality Management system ISO 9001

This standard of certification focuses on quality management principles that are designed to enhance client experience in a continuous manner. City Property Services is proud to have received this accreditation, following a third-party audit that verified our organisation demonstrated strong leadership, evidence-based decision-making, customer focus, engagement of people, relationship management and efficient processes that ensure our performance is consistently best practice and continually improved.

Environmental Certification ISO 14001

City Property Services is committed to environmentally sustainable practices. Our holistic approach to environmental management ensures our team of professional cleaners can organise, identify, manage, monitor and control environmental issues in compliance with ISO standards. Through demonstrating our guiding principles of efficient use of resources, responsible waste management, climate change mitigation and air pollution management systems we are one of the few commercial cleaning companies to have received third-party verification of our consistency and excellence in this area.

Occupational Health & Safety AS 4801

The safety of your people and ours is our utmost priority. This certification brings together established health and safety management standards and systems designed to work throughout a cross-section of industry types and sectors. A third party audit process of our workplace health and safety management system has demonstrated our ability to control and minimise risk and accident potential as well and ensures compliance with relevant local, state and federal legislation.

CM3 Certification

In addition to our AS4081 accreditation, City Property Services has also been assessed and certified by Greencap, one of Australia’s leading specialists in occupational health and safety specialists. This comprehensive assessment of our safety systems and insurances demonstrates our rigorous commitment to excellence in risk management to ensure the overall health and safety for our staff, our clients and their customers.

ecoClean Level 4 Certification

As part of our efforts towards environmental sustainability, we’ve successfully achieved a Level 4 ecoClean Certification, which demonstrates our commitment to continuous environmental improvement and responsible business practices. The certification also covers responsible purchasing decisions, conscientious chemical handling and effective waste disposal policies along with water and energy conservation. Our best practice stakeholder management systems, measurement, reporting and staff training policies are also endorsed under this certification.